Returns and Refunds

 
6.1 Change of mind

We may accept the return of your purchase if it is within 30 days, is in un-used condition with original packaging and 100% re-sell able condition. Any return in this instance you will cover the postage costs.
Spare parts cannot be accepted for the obvious reason.
 
6.2 Faulty Goods

Where the goods supplied may be faulty, contact us for return authorisation. Any item faulty within 30 days, return shipping costs will be covered by us by way of reimbursement  after receiving them and assessment of fault.  If they are confirmed faulty, we will gladly refund or replace the item and compensate for shipping. Goods faulty outside of 30 days will need to be sent to us at the purchaser’s expense. Once assessed and is confirmed as faulty will we either repair or replace the item and ship back at our expense.
Goods returned with “No Fault Found” will be returned at the expense of the sender.
Please keep your proof of purchase – e.g. your receipt.
 
Refund guidelines can be found here -
Competition and Consumer Act 2010. http://www.accc.gov.au/consumers or  https://www.consumer.vic.gov.au